Troubleshooting Floor Plans in VR
If you're having trouble with VR floor plans, we've got you covered. We've compiled a list of common issues and their solutions.
You can move around the floor plan in VR by using the left thumbstick. You can also snap turn using the right thumbstick.
If you look at your hands in VR, you should see white cartoon gloves. If you can't see them, this means that the controllers haven't been detected correctly in the WebXR session. You can fix this as follows... Press the Oculus button on the right controller (the small flat button below the thumbstick with an oval on it). This will exit immersive mode. Then click on "Resume" to re-enter VR. This usually fixes the problem. This issue seems to be a Browser issue that is specific to the Quest 2. We are trying to get Meta to acknowledge the issue and made a fix, but in the meantime, we hope this workaround should get you going.
If you have a problem that isn't listed here, please contact us in the #vr channel on our Discord Server. We'll do our best to help you out. Once we've solved your problem, we'll document it here for other users.
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